Assistant Relocation Advisor based London [MPI-01112]

A leading relocation services company now seeks an experienced customer services professional to join its team in London.

The role: Assistant Relocation Advisor, London [MPI-01112]

Scope: To support the Move Managers on all tasks and activities necessary to ensure a successful relocation for transferring employees of corporate clients.


• Provide support to Move Managers in coordinating and facilitating domestic and global relocation benefits or services
• Ensure client records are accurate and entered in a timely manner
• Process invoices within agreed time frames
• Order services and send out relocation related packages and materials
• Building and maintaining relationship with local and global providers
• Ensure relevant parties (sales, crews, relo, agents, etc.) receive documentation on time
• Provide support to Move Managers by connecting calls to relevant contacts
• Ensure date integrity by updating key documents as a priority
• Attend all team meetings and training sessions deemed appropriate
• Develop and maintain a positive, professional working relationship with all members of the team as well as external service providers
• Participate in project work as required

Education and/or Experience

• Excellent verbal and written communication
• Highly customer service oriented
• Ability to multitask and organise and prioritise work to meet deadlines
• Demonstrate a global mindset and a multicultural awareness
• Computer proficient and capable and comfortable in learning customised software
• Teamwork and interpersonal skills required
• Bilingual or international experience preferred but not essential
• One to three years’ experience in a customer service role preferably in a related industry

Salary guide: £23,000 – £26,000, commensurate with experience

MPI Ref: MPI-01112


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September 17th, 2019 - Hot Jobs, Jobs