Assistant Relocation Consultant based Newbury [MPI-01111]

A leading international relocation and assignment services company seeks an experienced customer services professional to join its team in Berkshire.

The role: Assistant Relocation Advisor, Berkshire [MPI-01111]

Scope: To support the Relocation Advisor on all tasks and activities necessary to ensure a successful relocation for transferring employees of corporate clients.


• Provide support to Relocation Advisors coordinating and facilitating domestic and global relocation benefits or services
• Build and maintain files, update key relocation information on appropriate database
• Process invoices within agreed time frames
• Order services and send out relocation related packages and materials
• Building and maintaining relationship with local and global providers
• Booking Area Consultants and keeping their diaries up to date
• Work with Letting Agents to follow up on issues arising following entry in properties
• Provides back-up support fielding calls and directing to the correct contact
• Instructing third-party providers and ensuring receipt of appropriate paperwork
• Manage the vacant property winter check process
• Weekly property sales chases
• Preparing the framework documents for property related notifications
• Supplier and third-party payment/disbursements requests and resolution of issues
• First review of assignee expense claim in line with policy/services and budget

Education and/or Experience

• Excellent verbal and written communication
• Highly customer service oriented
• Ability to multitask and organise and prioritise work to meet deadlines
• Demonstrate a global mindset and a multicultural awareness
• Computer proficient and capable and comfortable in learning customised software
• Teamwork and interpersonal skills required
• Bilingual or international experience preferred but not essential
• Preferred one to three years’ experience in UK Domestic Property Sales or Lettings, International HR, Relocation Management or Mobility Consulting

Salary guide: Up to £25,000, commensurate with experience

MPI Ref: MPI-01111


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September 17th, 2019 - Hot Jobs, Jobs