Destination Services Consultant based Dublin [MPI-01076]

An independent relocation management company offering international mobility solutions is seeking an experienced destination services consultant to work in their offices in Dublin.

Role: Destination Services Consultant, based Dublin [MPI-01076]

Scope: Responsible for direct delivering destination services (home finding, schooling, departure services), and for ensuring a positive relocation experience for the assignee and family.

Key Responsibilities:

• To liaise with clients and assignees to determine their requirements
• To assist assignees with relocation needs including home search, tenancy negotiation and management, bank accounts, invoicing, school search, etc.
• To assist with departure services including formal notice to landlord, cancellation of utilities, arranging exit inventory, negotiating dilapidations and initiating outbound removals
• To provide a high level of customer service to the assignee and client company
• To maintain a full caseload and ensuring successful delivery of service, compliant with KPIs
• To maintain and enhance relationships with both clients and internal stakeholders
• To gather information to develop a working house-price matrix and produce regular market trends/updates on UK property market conditions
• To maintain accurate and complete client files
• To respond to client enquiries and instructions in line with appropriate timeframes

Experience and Qualifications

• Previous experience working in Destination Services desirable ( 1 – 2 years)
• Experience of internet and paper based real estate research
• Good knowledge of the Irish rental market essential
• Excellent interpersonal and communication skills with internal and external clients
• Strong negotiation skills
• Ability to work with people from a diverse background and origins
• Strong organisational and planning abilities
• Experience of developing client relationships and dealing with new clients
• Positive, self-motivated, resilient, and pro-active
• Experienced at problem solving, alleviating concerns and resolving conflict
• Fluent English essential with a second language an advantage
• Good level of English and Mathematics required along with good computer skills

Salary guide:      Up to €30,000 + benefits

MPI Ref:              MPI-01076


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July 4th, 2019 - Hot Jobs, Jobs