Move Manager based South East [MPI-01104]

A leading independent move-management company, specialising in domestic, European and international removals, requires a Move Manager at one of their offices in the South East.

The Role: Move Manager, based Kent [MPI-01104]

  The Move Manager is responsible for the coordination of customer moves particularly European and international moves, ensuring high levels of customer satisfaction at all times by delivering an efficient and effective move for the customer.


• Work with Sales Team to coordinate visits and manage diaries
• Act as a link between sales, operations, third parties and the client for the duration of the move coordinating all aspects of the removals process from start to finish
• Ensure accurate sales quotes are submitted within specified timescales
• Respond to customer enquiries quickly and efficiently, upselling where possible
• Assist customers with move documentation arranging additional services as required
• Negotiate competitive rates with shipping companies and 3rd country suppliers
• Liaising with overseas agents / international offices to ensure the efficient progress of moves
• Ensure the efficient delivery of the removals process
• Raising and checking invoices
• Deal with move-day issues, customer complaints and insurance claims
• Data Integrity -  accurate and timely completion of database for reporting and service flow

Candidate Requirements:
• Experience of the international removals industry
• Work well under pressure
• Well organised with the ability to adapt to changing circumstances as required
• Great communication skills, both verbal and written
• Show initiative and a willingness to innovate
• Be a team player but also but also be able to demonstrate an ability to work on your own initiative.
The position will provide the right candidate with the opportunity to join a forward thinking company who are keen to reward and develop talent and encourage career progression.

Salary: £25,000 – 30,000

MPI Ref: MPI-01104

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September 3rd, 2019 - Hot Jobs, Jobs