Relocation Consultant, based Hampshire [MPI-01066]

A leading relocation service company, offering relocation and accommodation solutions to corporate clients is seeking a Relocation Consultant to join their team in Hampshire.

Role: Relocation Consultant, based Hampshire [MPI-01066]

Scope:  To deliver relocation and related relocation services to individuals and corporate clients. Maximise profits and achieve high rates of customer satisfaction.

Duties & Responsibilities:

  • Manage a caseload of relocating clients from enquiry to briefing call to settling in, meeting assignee satisfaction expectations and company budget
  • Provide support for temporary accommodation, home search, school search etc.
  • Be knowledgeable about the client’s assignment policies and act as their point of contact for internal and client stakeholders
  • Attend and facilitate client meetings including reports to the client
  • Manage 3rd party suppliers e.g. letting agents, DSPs, removalists
  • Organize rental / allowance payments, assignee expenses and supplier invoices
  • Proactively seek new service opportunities
  • Keep all soft and hard data copies updated

 

Skills & Experience

  • Previous experience working for a relocation company, or lettings department
  • Knowledge of lettings procedures and UK tenancy agreements
  • Customer service experience dealing directly with customer and resolving challenging situations
  • Able to manage workload and meet deadlines in a pressurized environment
  • Good negotiation and communication skills
  • Competent in Word & Excel spreadsheets
  • Good attention to detail
  • Strong numerical skills

This role would suit an individual with industry experience and a real passion for client services

Salary:  to £25,000 depending on experience

MPI Ref: MPI-01066


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June 3rd, 2019 - Hot Jobs