Relocation Coordinator, based Sussex or Kent [MPI-01063]

A leading independent relocation services company, requires a Relocation Coordinator at one of their offices in the South East.

The Role: Relocation Coordinator, based Sussex or Kent [MPI-01063] Full Time/Part Time

Scope:  The Relocation Coordinator is responsible for coordinating relocation and moving services in the UK and internationally.

Responsibilities:

  • Administer and co-ordinate domestic and international relocations throughout the various stages of the relocation
  • Carry out a pre assignment briefing and client policy review with transferring employee
  • Advise the employee in regard to the housing market in the relocating host location
  • Negotiate the tenancy agreement, including break clauses and special clauses
  • Communicate promptly and professionally with transferring employee
  • Coordinate with suppliers(Check-in/Out, Inventory and landlord’s agent, cleaning services)
  • Provide continuing advice and support to both client and relocating employee
  • Coordinate the household goods shipment including negotiating competitive rates; preparation of documentation
  • Provide feedback to the Relocation Manager to assist with evaluation of operational efficiency and recommend process improvements
  • Manage all files /database to ensure all necessary administration, invoicing and action
  • Prepare weekly status reports
  • Review and approve supplier invoices
  • Work to KPIs and team targets and adher to account specific KPIs and policies
  • To build positive relationships with colleagues offering support and guidance to less experienced team members

Candidate Requirements:

  • Good level of English and Maths
  • Competent in IT, Microsoft Word, Excel and Outlook
  • Demonstrable experience within relocation/ destination services
  • Knowledge of the UK property market, estate agent and property management services
  • Customer Service background
  • Strong attention to detail
  • Ability to overcome objections and barriers
  • Ability to work under pressure and remain calm

This role can be either full time or part time .

The Salary: Commensurate with experience

MPI Ref: MPI-01063


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May 17th, 2019 - Hot Jobs